Customer Service and Support

At Honeywell, our commitment to customers continues long after we have shipped our products.

Whether you need to convert 'psi' to 'mmHg' or have a question about how to set up a pressure transducer, or require repair or recalibration services, Honeywell is here to assist you.

Browse our many on-line sales and support services below. If you still need assistance, our Customer Service staff is available to take your calls, Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. You can also contact us anytime by fax or email.

PLEASE NOTE:

Return Authorization (RMA)

To ensure your unit is received and properly processed, please contact our Service Department for a required Return Authorization (RMA) number before returning the unit to Honeywell. You may complete the convenient on-line RMA form, or contact us by telephone, fax or email.

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Warranty Service

If any of our test and measurement products, under normal operating conditions, prove to be defective in material or workmanship within one year from the date of shipment from Honeywell, they will be repaired or replaced free of charge. (see Warranty/Repair Policy.) If you are in need of warranty repair service, please complete our convenient on-line RMA form or contact Customer Service.

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Calibration and Recalibration Services

Honeywell offers ISO Guide 25 and 17025 accredited calibrations and recalibration services on Honeywell products as well as many non-Honeywell products. Calibrations are performed in compliance with applicable ANSI/NSCL Z540-1-1994 requirements. Laboratory equipment is maintained in accordance with MIL-STD-45662A. All calibrations are traceable to NIST (National Institute of Standards & Technology). If you need calibration services or a calibration certification, please complete the online RMA form, or contact Honeywell for additional assistance.

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Repair Services

Honeywell provides repair services for all of the test and measurement sensors we make. Fast turnaround service is available. If you are in need of a repair quote, contact our Customer Service Department by phone, fax, email or use our convenient on-line RMA form.

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Need A Product Datasheet, Manual, or Other Documentation? Visit Our Advantage Page

As a convenience to our customers, we have provided most of our product datasheets, instruction manuals, links to order our latest Test and Measurement catalog, and other helpful materials on-line, all of which are accessible from our Test and Measurement Advantage Page. If you cannot find the manual or datasheet you are looking for, please contact our Customer Service department.

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